Supporting Educational Excellence through Technical Rigour
At Primary ICT Support, we believe that school technology should be two things: invisible and indestructible. To achieve this, we maintain the highest industry standards for security, data protection, and educational partnership. Our certifications aren’t just badges; they are our promise to your staff, students, and stakeholders.
Cyber Security & Data Protection
In an era where schools are primary targets for cyber threats, our compliance framework ensures your MAT or Primary school remains a “hard target.”
Cyber Essentials Plus
We are proud to be Cyber Essentials Plus certified. Unlike the basic certification, the “Plus” status involves a hands-on technical audit.
- What this means for you: Our internal systems and the protocols we deploy in your school meet the rigorous UK government-backed standards for protection against 80% of common cyber attacks.
- 2026 Compliance: Our workflows are fully aligned with the April 2026 Cyber Essentials updates, including mandatory MFA for all cloud services and 14-day critical patching cycles.
GDPR & Data Privacy
We act as a critical partner in your Data Protection Impact Assessments (DPIAs). Our team ensures that every piece of software we install—from MIS systems to classroom apps—is fully compliant with UK GDPR and the Data Protection Act 2018.
Educational Partnerships
We don’t just fix computers; we understand the “Ed” in EdTech. Our partnerships allow us to provide deeper integration and better pricing for your school.
Arbor Accredited Partner
As an Accredited Arbor Support Partner, we provide expert-level support for one of the UK’s leading Management Information Systems (MIS).
- Expert Support: Our team undergoes regular Arbor training to support your census returns, attendance tracking, and parental engagement tools.
- Strategic Migration: We specialize in moving schools from legacy systems to Arbor with zero data loss and minimal downtime.
Google for Education Partner
We are a certified Google for Education Partner, helping schools harness the power of Google Workspace and Chromebooks.
- Managed Environments: We set up and manage secure Google Tenancies that meet the DfE’s 2026 Digital Standards for filtering and monitoring.
- Pedagogical Impact: We help teachers move beyond “using technology” to “enhancing learning” through collaborative tools.
DfE Digital Standards Compliance
The Department for Education (DfE) has set clear “Digital and Technology Standards” for schools. Our service level agreements (SLAs) are mapped directly to these requirements:
| DfE Standard | Our Delivery |
| Cyber Security |
Annual risk assessments and termly reviews as per 2026 guidelines.
|
| Filtering & Monitoring |
KCSIE-compliant solutions that block harmful content without hindering learning.
|
| Network Infrastructure |
Ensuring high-speed, scalable Wi-Fi and switching that supports a 1:1 device ratio.
|
| Cloud Solution |
Moving schools to resilient, cloud-first environments to reduce on-site server costs.
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Professional Memberships & Insurance
- Professional Indemnity: We carry comprehensive insurance to give school governors peace of mind.
- DBS Checked: Every member of our field team holds an Enhanced DBS check, ensuring we are cleared to work in educational environments.