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Request Support
The 1st choice for IT Managed Services
Thank you!2024-11-15 13:46:55Excellent service as always :)2024-11-13 16:16:10Dave was great at solving the issue.2024-11-13 15:33:11Super quick and resolved the issue. Printing is life at primary school so to be without a printer is just not an option. It was solved super quick and really easy to get help from you.
*Typo above in the word Thank you in the sentence 'Thanyou from all the Primary ICT Team'- I know I'd appreciate someone telling me.2024-11-13 11:34:20Excellent quick reply2024-11-08 19:11:03Thank you, Brilliant as always!2024-11-08 11:19:39Thank you so much! i'm sure Helen appreciated this as well.2024-11-07 13:17:43James was helpful and informative as always2024-11-06 19:03:18Nick was fab - super helpful, acted really quickly so that my work wasn't interrupted. Excellent set up and patience when coaching me through new elements. Thank you so much Nick!!2024-11-05 13:26:33Excellent speedy work and resolution
Thank you2024-10-31 08:16:40Great service2024-10-28 09:04:02Very helpfull2024-10-25 12:42:27Luis - super efficient, thanks!2024-10-24 11:48:11Very efficient and done straight away2024-10-21 09:46:02Informative and prompt, thank you2024-10-18 09:49:35Fast response and great service as always!2024-10-17 14:01:55
Thank so such a fast response.2024-10-15 20:58:18Thanks Adam2024-10-15 12:52:31Thanks Heather2024-10-15 12:26:58
Primary ICT SupportFounded in 2006, Primary ICT Support has one focus, to take away the burden of technology and allowing organisations to harness the creative and dynamic environment that a well managed ICT infrastructure can provide.
Our mission is to provide a sustainable network that is both efficient and stable for its users, cost effective and well planned. We have consistently pushed the boundaries, listened to our customers, focusing on the benefits to them, not us.
We are user focused IT support company, understanding that even the smallest of requests are important and that we become the trusted IT support team of every customer we work with.
Delivering a 360 degree service for our clients, we always look to improve on their experience by aligning our support service. We are user centric.
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I would like to submit my appreciation for you putting us in contact with the team at Primary ICT Support for our recent server replacement project. Andy and Nathan were great to work with throughout this project and were very supportive along the way. Even though I was not in the country for most of the project, I had no issues with entrusting them to get on with the work which was all completed to a high standard.
No question was too daft to ask and the handover has been really simple. Andy has been great at working with us on the small issues that have arisen since our return to school.
Average Waiting Time
Reactive Tickets Closed
Same Day Fix (Calls)
Same Day Fix (All Sources)
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Client Satisfaction
